Meridian Onboarding Program

Meridian inherited three separate onboarding programs, one from each legacy organization. New hires got different messages about who Meridian is depending on where they started, and clinical and administrative staff needed very different things in their first weeks.

Replace three programs with one unified onboarding experience that builds a shared Meridian identity while still meeting each role's needs.

I designed an instructor-led session built around a shared core plus two role tracks: Clinical and Administrative/Support. The package includes a slide deck with a role-specific pathway, a facilitator guide with SAY, ASK, and DO notes and two practice activities, a printable participant guide with space to respond, and a quick reference card new hires keep after the session. I designed it for small groups and included facilitator notes for adjusting activities and exit checks when cohorts run larger.

Delivered a complete, facilitator-ready onboarding package designed to give every new hire the same foundation on day one and a clear path into their role.

Onboarding after a merger is culture work as much as orientation. One shared story, with room for each role, helps people feel they belong to the new organization instead of the old one.